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"Going that extra step" is an incredible concept to put into practice today with every facet of your life. It is the difference between being ordinary and being extraordinary. That extra step is what separates the average player from the WINNERS.
I have been in sales most of my life. I always tried to take that extra step that would make me stand out from my competition. It was the quick thank you note after a great meeting, or that one extra follow-up call to be sure all their questions were answered or just that little bit of extra enthusiasm that I put into the presentation that I had been preparing for the entire week. This is what separates us from our competition
tion that their competitor did not and THAT is the reason we did business with them.
In my life, I have studied many personal development programs. One of the goals has been to learn how to become a winner in life. One of the easiest ways, and I believe a most important way, to become a winner is learning the" art of listening". Not just hearing